Tag: All views

A Complete Listener

In this video, Eunice and Jennie explain what it means to be “a complete listener”.  They explain how listening to understand and being mindful of differences and similarities not only makes conversations more meaningful, but also makes us better people.

Thanks Eunice and Jennie!


This video has captions. To see them, click CC on the video screen.

Here’s what Craig says in the video

Hi everybody. Hey it’s Craig Freshley here.

I just lead a workshop about inter-group dialogue, and Eunice here said that it really helps in conversations when someone is a complete listener.

I love that phrase and so I’m going to ask her and also Jennie to talk a little more about it. Let’s see what they have to say.

Okay, so Eunice, Jennie tell me what does it mean in your mind to be a complete listener?

“I think a tendency of people is to listen with the intent of responding as opposed to listening with the intent of understanding the perspective first, and then formulating some sort of response that will deepen the understanding, and then facilitate a conversation with their differences or similarities.” – Eunice

“I also think it’s about thinking about what assumptions you have going into the conversation. How your experiences have informed your own perception and then using that to think about how others also have their own experiences that are different from yours, and using that as a way to really authentically listen to what they have to say knowing that you have differences and similarities.” – Jennie

“And one more thing. Everybody has their own experiences through the lens catered to their experiences that they have, by listening you can see how somebody else sees it from a different level, from a different view and I think it’s important not only for the person in the conversation but also as a self-bettering assessment of being a person.” – Eunice

Awesome. Thanks Jennie. Thanks Eunice.

I hope this helps you, listeners, be a complete listener.

Thanks a lot everybody.

Come to the Meeting!

If we want real resolutions to hard problems, we need to hear all points of view. In this video on the way to a meeting — with signs along the road that say “Come to the meeting!” — Craig explains why being in the room is so important.

This video has captions. To see them, click CC on the video screen.

Here’s what Craig says in the video

Hi everybody! Hey it’s Craig Freshley here, on my way to a meeting, and as I’m driving to this meeting I noticed that there are some signs along the road. Let’s read them.

This one says: ‘SOS’, ‘Save our shoreline access’, ‘Come one come all’, ‘Come heed the call’, ‘Come speak your piece’,  ‘On paper streets’, ‘Attend the public forum’, ‘Today, Saturday’.

Look, when we have a public meeting on a controversial topic like the one I’m driving to, it helps if we have all kinds of points of view in the room. There are some people here in Cape Elizabeth, Maine who have taken the initiative to try and encourage people to come to this meeting.

If we want to arrive at a peaceful solution we have our best chance of doing that if we hear all the concerns of all the people in the same room at the same time, because that allows us to ask questions of each other and really understand where each other’s coming from.

So I’m off to facilitate a public meeting at which we hope to hear from each other, understand each other, and maybe come to some ideas about peaceful resolution.

I hope this helps you help your group make good decisions.

Thanks for listening everybody!