Meeting Facilitation                                   

High-five breakthroughs and better decisions, faster.

Craig and Springboard Group Laughing - Small - Cropped

Is your group facing an important strategic decision? Are you concerned that not everyone is engaging in your meetings? Do you spend hours in discussion but never come to a conclusion? Are you forming a new committee or coalition? We can help you with all that and more.

As professional facilitators, we make it easier for your group to discuss and decide things as a group. We help your group make better decisions, faster.

Learn more here about our clients’ results.


For your meeting, retreat, or conference we will:

1. Provide Structure  3. Reflect the Group
2. Encourage Participation4. Move the Group Forward

We pride ourselves in facilitating creative processes that bring out the best in all members of your group. We use a variety of techniques to draw out all perspectives. Through efficient, disciplined approaches, we establish an inclusive and productive environment that fosters innovation and enthusiasm. We move groups toward shared understanding and agreement. We manage conflict objectively with compassion and respect. Our philosophy is to provide you with a framework on which to hang your own issues and ideas.


We manage the process so you can focus on the substance.

See case studies from our clients.

Learn about the five key hallmarks you can expect from every meeting with us.


We work with all kinds of groups: established and newly-formed, boards, task forces, committees, departments, stakeholders. We work with businesses, nonprofits, governments, communities, teams, and even families.


Types of Meetings we Facilitate


Annual Meetings and Retreats

BoardWHO: For boards, leadership teams, departments, or entire organizations

WHAT: To reconnect, plan for the future, do creative in-depth thinking, address organizational dynamics, do team building or training, or tackle specific big-picture issues. On site or off. Half-day, full day, or multi-day.

WHY FACILITATION: We help the group find collaborative solutions to specific problems and build unity around a shared vision


Strategic Planning

WHO: For boards, senior staff, management teams, owners, and others who set long-term direction. Often led by a steering committee; often designed to consider the perspectives of many stakeholders.

WHAT: To establish or update vision, mission, strategic direction, goals, and strategies – together. From a half-day day session to a multiple-month process.

WHY FACILITATION: We help the group consider all input, stay focused, reach conclusions, and agree on action items, timelines, and specific responsibilities.

Learn more about our approach to Strategic Planning facilitation


Collaboration Kick-Off or Exploration

WHO: For newly forming coalitions, task forces, or committees; for explorations of mergers or partnerships; for existing coalitions/partnerships in transition

WHAT: To establish or update common purpose, shared values, clear mandates, and operating guidelines; to explore potential collaborations. Single session or multiple sessions.

WHY FACILITATION: We serve the group as whole and help parties stay focused on key tasks

Learn more about our facilitation services for mergers and collaborations


Stakeholder Input

Craig Freshley

WHO: For communities, public agencies, or organizations seeking input before making policy or strategic decisions; for organizations testing an idea with potential users.

WHAT: To gather information from people who will be affected by, or who have a unique and valuable perspective on, specific decisions

WHY FACILITATION: We help participants stay on topic and feel heard; our analysis helps you understand key themes

Learn more about our focus groups, interviews, and survey services


Conflict Resolution

WHO: For two or more parties in disagreement; for a group with a culture of conflict or a group that has been through a challenging incident

WHAT: To lay groundwork for strategic or policy decisions that have highly charged opposing interests; to debrief and rebuild after challenges; to arrive at a mediated decision. A single meeting or a series of meetings along with one-on-one work with each party.

WHY FACILITATION: We create a safe space to express perspectives and encourage parties to arrive at mutually satisfactory conclusions.

Learn more about our mediation services


Conference Facilitation and Summaries

WHO: For anyone who wants an inclusive, cohesive conference with participant interaction and participant-driven conclusions and action steps

WHAT: We help you design the agenda, facilitate conference committee planning meetings, facilitate specific conference sessions and panels, and manage breakout sessions or table discussions. We also summarize highlights and themes from the whole event in Endnote Speeches.

WHY FACILITATION: We help keep conference sessions running on schedule, maximize participant engagement, build a common understanding of key takeaways, and free you up to be more present at your event


Need a professional meeting report?

When you hire Good Group Decisions to plan, facilitate, and document a meeting you get a highly professional team that typically includes Craig Freshley and an assistant. Generally, within two days of every meeting we facilitate, we provide Quick Notes or a Highlights Report that includes all themes, conclusions, and agreements that were captured in the meeting.

Craig and Jess at Computer

If requested, within two weeks after the meeting, we provide a nicely-formatted, well-organized, Complete Report of the meeting that documents major themes, conclusions, and decisions in addition to all discussion comments (paraphrased in outline form). Complete Reports also include a list of participants, agenda, ground rules, presentations, and handouts as appropriate. Depending on the nature of the meeting, Complete Reports sometimes take the form of a Strategic Plan. We provide a draft Complete Report and give you a chance to suggest edits which are then incorporated into a final version provided to the client in Word and PDF.

We would be happy to provide samples of Complete Reports we have prepared for clients, many of them posted at their own websites. See Craig’s Publications for an annotated list of reports and published works that Craig Freshley has authored or edited.