Clients: 2017

Click on any client to learn more about the project.

Clients by Category    Clients in Alphabetical Order    Clients by Year

Agawam Council (Camp Agawam) (2017-2018)

Camp Agawam, founded in 1919 and located on Crescent Lake in Raymond, Maine, is a traditional seven-week summer camp for boys. We were hired to plan and facilitate a retreat focused on governance for the Agawam Council Board of Directors, which governs the camp.

Auburn City Council (2017)

When the City of Auburn, Maine hired a new City Manager it presented a perfect opportunity for the City Council & Mayor to discuss and define the ideal relationship between the Council and the Manager. We were hired to plan and facilitate a workshop to discuss this relationship as well as identify near-term City Council goals.

Auburn, City of (2017)

The City of Auburn, Maine, hired us to plan and facilitate a series of work sessions among City Department Directors and City Councilors to discuss work plans, long term goals, and other specific topics.

Bethel Area Nonprofit Collaborative (BANC) (2017)

The Bethel Area Nonprofit Collaborative (BANC) is a group of nonprofits with a wide variety of missions in the Bethel, Maine region committed to working together to improve the community. We were hired to plan and facilitate a strategic planning process for BANC, to answer key questions about activities, outreach, and organizational structure. The process included stakeholder interviews and focus groups, and meetings among BANC members to build consensus on answers to strategic questions.

Bigelow Laboratory for Ocean Sciences (2017)

The Bigelow Laboratory for Ocean Sciences investigates the microbial drivers of global ocean processes through basic and applied research, education, and enterprise. The lab’s campus is located in East Boothbay, Maine, on the Damariscotta River estuary. We were hired to plan and facilitate a meeting among senior staff and board members to discuss governance matters.

Casco Bay Nutrient Council (2017-2019)

Convened by the Casco Bay Estuary Partnership, the purpose of the Casco Bay Nutrient Council is to develop recommendations to policy makers, regulators, and funders on how best to manage the impacts of nutrients on Casco Bay in southern Maine. We have been hired to plan and facilitate a series of Nutrient Council meetings to help the Council achieve its purpose.

Chalmers Insurance Group (2017)

The Chalmers Group is a family-owned group of insurance companies in western and southern Maine and in New Hampshire; leadership now includes the fourth generation of the Chalmers family. Like in the past, we were hired to facilitate a one-day strategic planning retreat for the leadership team and prepare a Complete Report.

CIEE (Council on International Educational Exchange) (2017)

For the tenth year in a row, CIEE hired Craig to facilitate a multi-day retreat among regional directors from all over the country. In these retreats we reviewed the past year, planned for the future, and built our teamwork skills with fun activities.

CIEE Support Team (2017)

Based in Portland, Maine, the CIEE Support Team helps CIEE (Council on International Educational Exchange)’s students, host families, and local coordinators have a safe and smooth experience during CIEE’s programs. We were hired to facilitate a meeting for members of the Support Team to discuss and develop a mission statement for their department.

Conservation Law Foundation (2017)

The Conservation Law Foundation protects New England’s environment for the benefit of all people, using the law, science, and the market to create solutions that preserve natural resources, build healthy communities, and sustain a vibrant economy. We were hired to plan, facilitate, and prepare a Complete Report of a staff retreat in the beautiful White Mountains of New Hampshire.

Cumberland County (2019)

Cumberland County, Maine is home to 28 cities and towns and roughly 280,000 people. The county government manages a court and justice system, emergency management services, and partners with others to support economic development and regional health and water quality. We were hired to facilitate a strategic planning retreat for the County Commissioners to take stock of recent successes and challenges and make plans for the future.

Cumberland County Clean Water Collaboration (2016-2017)

Building on our earlier work with the Cumberland County Soil and Water Conservation District, we facilitated several meetings of the Design Team of the new Cumberland County Clean Water Collaboration, a coalition of municipal managers and stormwater management professionals working together on municipal and regional stormwater projects. In these meetings we discussed objectives and tasks for the new Collaboration.

Dragon Cement (2010-2019)

This Thomaston, Maine producer of cement products retains us to facilitate a community advisory panel. The group meets quarterly and serves as a forum for learning and dialogue between plant managers and community leaders.

DuPont (2005-2019)

DuPont (formerly FMC) manufactures carrageenan in Rockland, Maine. As part of its Responsible Care initiative, the company retains us to facilitate a community advisory panel. The group meets every two months and serves as a forum for learning and dialogue between plant managers and community leaders.

Durham, Town of (2017)

The town of Durham (pop. ~ 4,000) borders the Androscoggin River in southern Maine. We were hired to plan and facilitate a public input meeting for Durham’s Comprehensive Plan Committee.

Emera Maine (2017-2018)

Emera Maine is an electric transmission and distribution utility serving northern and eastern Maine. We were hired to facilitate a series of interactive, participant-driven training sessions on positive peer-to-peer communications among employees in a variety of roles.

Falmouth Town Council (2017)

Falmouth is a southern coastal Maine community of about 11,000 people. We were hired to plan and facilitate the annual summer retreat of the Falmouth Town Council for the sixth year in a row. During these annual retreats Council members discuss priorities for the year, and build relationships and enthusiasm for the work ahead.

Gardiner City Council (2017)

As they have in the past, the Gardiner City Council hired us to facilitate a workshop to take stock of recent accomplishments, update Council interaction guidelines, and establish Council goals for the coming year. Gardiner is a city of about 6,000 on the banks of the Kennebec River in Maine.

Kieve-Wavus Education, Inc. (2017)

Kieve-Wavus offers summer youth camps on the shores of lovely Damariscotta Lake in Nobleboro, Maine, and year-round experiential programs for youth and adults. We were hired to facilitate a meeting among the leadership staff to plan for the future of Kieve-Wavus. We also prepared a complete report of the meeting.

KPFF / Casco Bay Lines (2017-2018)

Casco Bay Lines operates year-round passenger, vehicle, and freight service to six Casco Bay islands in southern Maine. Casco Bay Lines hired engineering firm KPFF to review and make improvements to ferry schedules and services. We partnered with KPFF to provide stakeholder input facilitation and related services for the project.

Lewiston Public Schools (2017)

The Lewiston Public Schools serve over 5,000 students in Lewiston, Maine. We were hired to plan and facilitate a public forum focused on understanding how students and community members are using social media and what individuals, the schools, and the community can do to prevent bullying and misuse. We also provided notes of the forum to serve as the basis for new school guidance on social media.

Main Street Bath (2017-2018)

“Main Street” is a nationwide program focusing on revitalization of traditional downtowns. The City of Bath, Maine, is one of the original Main Street Maine communities. Main Street Bath, Inc. is a nonprofit corporation guided by a board composed of representatives of the downtown business community, the City government, and community leaders. We were hired to help Main Street Bath with a strategic planning process that included stakeholder input gathering and facilitated decision-making meetings.

Maine Adult Education Association (2017)

The Maine Adult Education Association advocates for adult education and supports its members in order to meet the educational needs of Maine’s adults. We were hired to facilitate a day-long interactive workshop to help the state’s regional Adult Education Hubs make decisions about governance and administration going forward. We also prepared a complete report of the workshop.

Maine Bankers Association (2017)

The Maine Bankers Association supports Maine banks with information exchange, legislative advocacy, education and training, and collective purchasing power. The Association’s annual Emerging Leaders Conference is a skillbuilding and networking opportunity for new leaders and managers at Maine banks. Craig was been hired to facilitate two interactive sessions on networking at the Emerging Leaders Conference.

Maine Bureau of Veterans’ Services (2016-2017)

The Maine Bureau of Veterans’ Services advocates for Maine’s veterans and helps them access their earned benefits and programs in the areas of education, housing, employment, healthcare, and more. The Bureau received a mandate from Maine’s Legislature to develop a Strategic Plan to End Veteran Homelessness in Maine. To ensure that the strategic planning process was as inclusive as possible, the Bureau convened a forum to gather input from stakeholders. We were hired to help plan and facilitate the forum and prepare a report of conclusions that will contribute to the development of the Strategic Plan. We also provided follow-up support to help the Bureau develop the plan.

Maine CDC Public Health Emergency Management Group (2017)

The Maine CDC (Center for Disease Control and Prevention) Public Health Emergency Management team conducts public health emergency planning and training and coordinates emergency resources statewide. We were hired to facilitate a strategic planning meeting for the team and prepare a complete report.

Maine Coast Sea Vegetables (2013-2019)

Located on the beautiful Downeast coast, Maine Coast Sea Vegetables harvests, dries, and sells about 100,000 pounds of certified organic sea vegetables annually. We were hired by this socially and environmentally conscious company to facilitate a series of long-range planning meetings among senior staff. We also facilitated all-staff meetings to discuss company changes and provided coaching and related services to leadership staff.

Maine Coast Sea Vegetables and Atlantic Mariculture (2017)

Maine Coast Sea Vegetables and Atlantic Mariculture are two companies that harvest and sell certified organic sea vegetables, located respectively on the coast of Downeast Maine and on the island of Grand Manan, New Brunswick. Craig was hired to facilitate a retreat between leaders at the two companies to discuss mutual opportunities and challenges for the future.

Maine Cybersecurity Cluster (2017)

The Maine Cybersecurity Cluster (MCSC) is an academic and research center bringing together government, industry, and academia dedicated to workforce and economic development in the field of cyber security. We were hired to plan and facilitate a “Visioneering Workshop” to bring together academic, government, business leaders, and cybersecurity practitioners to generate ideas and potential solutions for addressing the cybersecurity vision and applied research growth opportunities for NASA, Maine, and the greater New England Region. The Visioneering Workshop was held in 2017, held in conjunction with the statewide Partners in Cybersecurity Summit in Portland Maine.

Maine Energy Marketers Association (2016-2017)

The Maine Energy Marketers Association represents over 300 Maine providers of heating oil, propane, biofuels, pellets, electricity, and motor fuels. We were hired to facilitate a strategic planning meeting to build shared understanding of the Association’s current situation, general strategic direction, near term tasks and long term goals, and roles of the board, committees, and staff. Building on the work done in the meeting, we also facilitated a series of meetings among committee chairs to make a work plan for the future.

Maine Health Data Organization (MHDO) Ad Hoc Consumer Group (2016-2018)

The Maine Health Data Organization (MHDO) is a state agency that collects health care data for the purpose of research, policy development, and health care improvements. We were hired to facilitate a series of meetings of an ad hoc group of consumer advisors who provided advice to MHDO on the new CompareMaine website, a tool to compare health care cost and quality options in Maine. We also provided complete reports of the meetings.

 

Maine Health Data Organization (MHDO) Board (2017)

The Maine Health Data Organization (MHDO) is a state agency that collects health care data for the purpose of research, policy development, and health care improvements. For the fourth year in a row we were hired to help plan and facilitate a retreat of MHDO Board members to reflect on the past year and plan for the future.

Maine Local Government Human Resource Association (MLGHRA) (2017)

The Maine Local Government Human Resource Association (MLGHRA) advances knowledge, cooperation, and professional development among public sector human resources professionals throughout Maine. We were hired to plan and facilitate a goal-setting retreat among members of the MLGHRA Executive Board.

Maine Nursing Action Coalition (2017)

The Maine Nursing Action Coalition works to create innovative solutions where nurses are leading the way to address Maine’s health challenges. We were hired to plan and facilitate a stakeholder meeting to build shared understanding of Maine’s projected nursing shortage and to develop approaches to address related challenges.

Maine Nursing Action Coalition (Fall 2017)

The Maine Nursing Action Coalition works to create innovative solutions where nurses are leading the way to address Maine’s health challenges. We were hired to plan and facilitate a summit of stakeholders to develop approaches to address Maine’s projected nursing shortage. We also prepared a complete report.

Maine Public (2017)

Maine Public (formerly known as the Maine Public Broadcasting Network) serves Maine, New Brunswick, and parts of New Hampshire and Massachusetts with radio, television, educational and web services. We were hired to plan and facilitate a professional development training for the Maine Public manager group.

Maine Public (2019)

Maine Public (formerly known as the Maine Public Broadcasting Network) serves Maine and surrounding regions with radio, television, digital, and educational services. Craig helped Maine Public with some specialized consulting in the News and Public Affairs department.

Maine State Legislature and Maine State Employees Union (2017)

As in the past, we were hired to facilitate a series of interest-based bargaining meetings among the nonpartisan staff members for the Maine State Legislature and the leadership of the Maine State Employees Union. The interest-based bargaining method focuses on developing mutually beneficial agreements based on the interests of the participants.

Maine State Legislature Staff (2017)

The staff of the Maine State Legislature provide nonpartisan research, analysis, administrative and management services to the Legislative Council and its committees. For the second year in a row, Craig facilitated a workshop at the Maine State Legislature employees’ annual retreat. This year’s topic was on conflict management.

MaineHousing (2017)

MaineHousing is an independent state agency that assists Maine people in obtaining and maintaining quality affordable housing and services suitable to their housing needs. In partnership with the Maine Office of Child and Family Services, MaineHousing hosted a meeting of statewide stakeholders to discuss plans to reduce youth homelessness in Maine. We helped plan and facilitate the meeting.

Muskie School of Public Service (2017-2018)

The Muskie School of Public Service at the University of Southern Maine is Maine’s public policy school, delivering programs that educate leaders, inform policy and practice, and strengthen civic life. We were hired to plan and facilitate a strategic planning process for the Muskie School. The process included stakeholder interviews, a series of input meetings among faculty, board, chairs, directors, and others, and preparation of a draft strategic plan.

NAMI Maine (2016-2017)

NAMI Maine, the local affiliate of the National Alliance on Mental Illness, provides support, education, and advocacy to better the lives of those affected by mental illness. We were hired by the NAMI Maine System Reform Advisory Committee to help gather stakeholder input on indicators to measure the success of Maine’s mental health system, and to help plan action steps based on the input.

North American Association for Environmental Education (NAAEE) (2017)

The North American Association for Environmental Education (NAAEE) supports environmental educators with professional development, guidelines for excellence, networking, and advocacy. Craig helped plan and facilitate a meeting in Washington, DC, among leaders of NAAEE and the Children & Nature Network to discuss specific ideas for collaboration.

Oak Grove School Foundation (2017-2018)

The Oak Grove School Foundation was established after the sale of the Oak Grove-Coburn high school in Vassalboro, Maine and now provides grants to support the educational and cultural needs of students and nonprofit organizations in the greater Central Maine area. The Foundation also owns the historic Oak Grove Chapel – also known as the River Meeting House – and we were hired to plan and facilitate a series of meetings to help the Foundation’s board discuss the foundation’s role with regard to the historic building.

Oil Heat Council of New Hampshire (2017)

The Oil Heat Council of New Hampshire serves as a resource and advocate for its members and provides information to the general public about heating with oil and energy conservation, environmental protection, and safety. We were hired to plan and facilitate a full-day strategic planning meeting to discuss and make decisions about the future work of the Council. We also prepared a complete report of the meeting and provided assistance with advance surveys of members and the board.

PACTS Transit Operations Committee (2017)

PACTS (Portland Area Comprehensive Transportation System) coordinates transportation planning and investment decisions among state, municipalities and public transportation organizations for the Portland, Maine region. We were hired to facilitate a meeting of the PACTS Transit Operations Committee to discuss regional transit (bus, train, ferry, etc.) issues. We also provided a complete report of the meeting.

Royal River Conservation Trust (2017)

The Royal River Conservation Trust is a community-based non-profit land trust that has conserved 3300 strategic acres in the Royal River watershed in southern Maine. As in the past, we were hired to help plan and facilitate a Board retreat.

Saco, City of (2017)

The southern Maine city of Saco hired us to work with a committee of City and School Department staff to collaborate on some organizational decision-making.

Sacopee Valley Health Center (2017)

Sacopee Valley Health Center in Porter, Maine, has been delivering comprehensive health care services to the region since 1976. As in the past, we helped facilitate a series of leadership team and board meetings to assess progress on past goals and to update the Center’s strategic plan for the future.

Scarborough, Town of (2017)

As part of its annual staff development day, the Town of Scarborough in southern coastal Maine hired us to facilitate two staff workshops on Intergenerational Communication. The workshops were designed to be interactive and focused on the experiences of the participants.

Southern Maine Planning and Development Commission (SMPDC) (2017)

The Southern Maine Planning and Development Commission (SMPDC) is a council of governments addressing economic development, housing, water quality, and other regional issues in 39 member municipalities in southwest Maine. We were hired to plan and facilitate a strategic planning retreat for SMPDC to build consensus on a regional vision, the SMPDC mission, and the organization’s general strategic direction. We also prepared a complete report of the retreat.

Statewide Quality Improvement Council (2017)

The Statewide Quality Improvement Council (QIC) represents people served by the Maine Department of Health and Human Services by advising the Commissioner on issues of statewide system implementation, advising the Community Mental Health and Substance Abuse Block Grant process, and working to ensure that Maine provides quality mental health and substance abuse services in an environment of respect and empowerment. We were hired to plan and facilitate two strategic planning meetings to build shared agreement on vision, mission, values, an action plan, and committee responsibilities. As a result we prepared a Complete Meeting Report and a Draft Strategic Plan.

 

Unity College (2017-2018)

Unity College is a private, liberal arts, sustainability science-based college with an environmental focus, located in Unity, Maine. We were hired to plan and facilitate a full day retreat among members of Unity College’s Leadership Team. We also prepared a complete report and provide additional consulting services.

University of New England College of Osteopathic Medicine (2017-2018)

In Portland and Biddeford, Maine, the University of New England College of Osteopathic Medicine trains students to become osteopathic physicians. To prepare for a University-wide strategic planning effort, the College of Osteopathic Medicine hired us to facilitate a series of department workshops and a leadership team retreat to discuss communications, workflow, and other topics.

Waterfront Alliance (2017)

The Waterfront Alliance is a nonprofit civic organization committed to protecting and promoting the working waterfront of South Portland and Portland, Maine. In its role as a neutral convener of inclusive conversations, the Alliance hosted a public forum on a proposed cold storage warehouse on the Portland waterfront. The forum provided an opportunity for a panel of experts to address public questions about the cold storage business model and storage capacity, zoning, view and traffic impact, and more. Questions from attendees were written on paper and submitted in advance of the panel discussion. We were hired to plan, facilitate, and provide a complete report of the panel discussion.

WSP | Parsons Brinckerhoff / PACTS Multimodal Priority Corridor and Centers Planning (2017-2018)

Portland Area Comprehensive Transportation System (PACTS) coordinates transportation planning and investment decisions among state, municipal, and public transportation organizations for the greater Portland, Maine region. PACTS hired the engineering firm WSP | Parsons Brinckerhoff to develop a multimodal transportation corridor plan in Portland and South Portland. We partnered with WSP | Parsons Brinckerhoff to provide stakeholder input facilitation and related services for the project.

Yarmouth School Committee (2017)

The Yarmouth School Department serves about 1,500 students in the coastal town of Yarmouth, Maine. We were hired to facilitate a Yarmouth School Committee workshop on board development.

Yarmouth, Town of (2017)

Yarmouth is a coastal town of about 9,000 in southern Maine. The town’s Comprehensive Plan Implementation Committee hired us to plan and facilitate three public input meetings to build understanding about Yarmouth’s proposed Character-Based Development Code, including its application and impacts.