Clients: 2014

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Clients by Category    Clients in Alphabetical Order    Clients by Year

350 Maine (2014)

350 Maine is a grassroots network across the state working to address global warming and climate change, under the organizing model of the 350.org global movement.  We were hired to plan and facilitate a meeting to achieve consensus on organizational structure and related issues. We also did additional advance work to gather specific ideas from the group on one of the meeting topics.

Acadia Center (formerly Environment Northeast) (2014)

The Acadia Center (formerly known as Environment Northeast, or “ENE”) develops innovative policies to combat global warming and promote clean energy and clean air solutions in New England and Eastern Canada. As in the past, Craig was hired to plan and facilitate a multi-day staff and board retreat to review organizational successes and challenges and to build team effectiveness. Craig returned to beautiful Jamestown, Rhode Island for this year’s retreat.

Acadia Insurance (2014)

Acadia Insurance specializes in commercial property casualty insurance programs for small and midsize businesses throughout New England and New York State. We were hired to facilitate a Senior Management Team session called “Collaboration Basics – When and How to Work as a Team.”

Agawam Council (Camp Agawam) (2014-2015)

Camp Agawam, located on Crescent Lake in Raymond, Maine, is a traditional seven-week summer camp for boys, founded in 1919. We helped plan and facilitate a strategic planning process for the Agawam Council Board of Directors, which governs the camp.

American Society for Training and Development – Maine Chapter (2014)

The Maine Chapter of ASTD (American Society for Training and Development) is a non-profit organization for professionals actively engaged in or interested in the fields of training and development. Craig delivered an interactive “Group Decisions Done Right” session for a professional development meeting of the chapter.

APS Healthcare (2014)

APS Healthcare works with a variety of healthcare system parties (Medicaid Agencies, state and local governments, health plans, employers, and others) to design and deliver disease management services, care coordination, clinical quality and utilization review, and behavioral health services. We were hired to plan and facilitate a staff retreat for the leadership team of APS Healthcare in Maine, with a special focus on what makes a great team.

Bath, City of (2014)

Bath is a city of about 8,500 located in midcoast Maine. We were hired to help plan, facilitate, and document a public meeting about the future of South End Park, a city property on the banks of the Kennebec River. During the meeting participants wrote their ideas on paper and we organized them on the wall for all to see. We also prepared a complete report of the meeting.

Beginning Farmer Resource Network (2014)

The Beginning Farmer Resource Network is a coalition of Maine agriculture agencies and organizations working together to connect aspiring, beginning, and transitioning farmers to resources for farm business success. We were hired to help plan and facilitate a future visioning session at a Network retreat.

Blue Sky Funders Forum (2013-2014)

Convened and administered by NAAEE (North American Association for Environmental Education), the Blue Sky Funders Forum is a national group of charitable foundations, corporate foundations, and government grantmakers who have formed an alliance to advance environmental education. Craig facilitated a series of meetings to help the group get organized and establish initial priorities.

Bowdoinham, Town of (Spring 2014)

The Town of Bowdoinham is dedicated to community involvement in the development and implementation of its Comprehensive Plan. As in the past, we were hired to facilitate a series of community workshops to gather opinions on implementation strategies for the plan.

Cancer Community Center (2014)

As in years past, the Cancer Community Center in South Portland, Maine, hired us to facilitate a strategic planning retreat for their Board of Directors. The Center offers support and information as well as a sense of community for people living with cancer, their families and their friends.

Casco Bay CAN Coalition (2014)

Casco Bay Create Awareness Now (CAN) Coalition is a group of local individuals, schools, law enforcement agencies, organizations, and businesses who work together to prevent and reduce youth substance abuse in Cumberland, Falmouth, Freeport, North Yarmouth, Pownal and Yarmouth. We were hired to help plan and facilitate a meeting to review Casco Bay CAN’s strategic prevention framework model and plan for the next five years.

Casco Bay Estuary Partnership (2014-2015)

The Casco Bay Estuary Partnership (CBEP) is a collaborative effort of people and organizations interested in protecting and restoring Casco Bay, off the southern coast of Maine. In 2014-2015, we helped plan and facilitate a series of CBEP committee and working group meetings to discuss and finalize a scope of work and timetable for strategic planning and then to work through the strategic planning process itself in preparation for the State of the Bay Conference in late 2015. During the conference we also facilitated a stakeholder input session to gather reactions and suggestions about the 2015-16 Casco Bay Plan. As a result of this work CBEP prepared a comprehensive five-year Casco Bay Plan with goals, strategies, and actions.

Chalmers Insurance Group (2014)

The Chalmers Group is a family-owned group of insurance companies in western and southern Maine and in New Hampshire, now managed by the fourth generation of the Chalmers family. As in the past, we were hired to facilitate a one-day retreat for the leadership team to review and update their insurance services strategies and plans. We also prepared a draft Strategic Plan and a Complete Report of the retreat.

 

CIEE (Council on International Educational Exchange) (2014)

For the eighth year in a row, CIEE (Council on International Educational Exchange) hired us to facilitate a multi-day retreat among regional directors from all over the country. In these retreats we work through issues, make important decisions, and have fun doing creative team-building exercises. This year we returned to Sebago Lake in southwestern Maine.

Community Concepts, Inc. (2014)

Community Concepts offers a variety of housing, economic development and social services for the communities of Androscoggin, Franklin and Oxford counties. We were hired to facilitate a Leaders’ Circle work session on the Community Concepts Values Statement.

Dragon Cement (2010-2019)

This Thomaston, Maine producer of cement products retains us to facilitate a community advisory panel. The group meets quarterly and serves as a forum for learning and dialogue between plant managers and community leaders.

DuPont (2005-2019)

DuPont (formerly FMC) manufactures carrageenan in Rockland, Maine. As part of its Responsible Care initiative, the company retains us to facilitate a community advisory panel. The group meets every two months and serves as a forum for learning and dialogue between plant managers and community leaders.

Durham Friends Quaker Meeting (2014)

Durham Friends Quaker Meeting is a welcoming faith-based community that has been gathering in the Durham, Maine area since the 1770’s. Craig was hired to plan and facilitate three committee sessions to help define the Meeting and clarify the pastoral role.

Eaton Peabody (2014)

Formed in 1939, Eaton Peabody is a Maine-based law firm with more than 40 attorneys and offices in Augusta, Bangor, Brunswick, Ellsworth and Portland. We were hired to facilitate a planning discussion at a retreat of firm attorneys.

Elder Abuse Institute of Maine (2013-2015)

Founded in 1995, the nonprofit Elder Abuse Institute of Maine promotes the awareness and prevention of elder abuse through training, collaboration, outreach and advocacy. The Institute also offers transitional housing options and supportive services for elder victims. We were hired to facilitate a series of meetings among members of the board to plan for the future of the Institute’s housing and support programs. In addition to facilitation, our services included arranging meeting space, sending out meeting announcements, preparing notes of each meeting, and maintaining the participant contact list.

Emera Maine (2014)

Emera Maine is a regulated electric transmission and distribution utility (formerly known as Bangor Hydro and Maine Public Service) serving northern and eastern Maine. We were hired to plan and facilitate a full-day meeting among company leaders to review and discuss current strategic initiatives. We also prepared a complete report of the meeting.

Falmouth Town Council (2014)

Falmouth is a coastal Maine community of about 11,000 people. For the third year in a row Craig was hired to plan and facilitate the annual retreat of the Falmouth Town Council.

Friends of the DaPonte String Quartet (2014)

Based in coastal Maine, the internationally recognized DaPonte String Quartet performs and teaches renaissance, baroque, classical, romantic, and modern music worldwide. Friends of the DaPonte String Quartet (FDSQ) is a nonprofit that develops resources to support the Quartet’s community performances, tours, master classes and workshops. We were hired to facilitate a FDSQ strategic planning retreat to develop strategic goals and establish clarity on board and staff roles. 

Fryeburg Academy (2014-2015)

Founded in 1792, Fryeburg Academy is a private college preparatory school in western Maine serving local and international students. We were hired to help plan and facilitate a strategic planning process. As part of the process we gathered stakeholder input and facilitated a series of committee meetings.

Greater Portland Convention + Visitors Bureau (2014)

The Greater Portland Convention + Visitors Bureau works with visitors and travel professionals to create a positive travel experience in Coastal and Southern Maine. Craig delivered his session “Good Meetings Make Great Leaders” for the bureau’s Meeting Planner Continuing Education Series.

Greater Portland Council of Governments (GPCOG) (2014-2016)

The Greater Portland Council of Governments (GPCOG) is a nonprofit organization that assists with cooperative services such as bulk purchasing, transportation planning, data, mapping, and economic and community development. GPCOG’s members include 26 municipalities from Casco Bay to western Cumberland County, along with the County itself and other affiliate organizations. We were hired to help gather stakeholder input and facilitate a series of meetings to develop a five-year strategic plan for GPCOG.

Healthy Northern Kennebec (Summer 2014)

Healthy Northern Kennebec is a non-profit working collaboratively with community agencies, government and local citizens towards resolution of local health problems. We were hired to facilitate a series of focus groups to learn community members’ thoughts about being healthy in the greater Waterville area. In addition to facilitating and documenting the groups, we also prepared a report of findings highlighting top themes.

Healthy Northern Kennebec (Winter 2014)

Healthy Northern Kennebec is a nonprofit working collaboratively with community agencies, government, and local citizens towards resolution of local health problems. Building on our earlier focus group work, we were hired to facilitate two focus groups of community members to discuss specific issues related to healthy living in the Waterville area. We also prepared a report of findings.

Home Care and Hospice Alliance of Maine (2014)

The Home Care and Hospice Alliance of Maine is a nonprofit trade association supporting affordable, accessible, quality home care and hospice services throughout the state. We were hired to plan and facilitate a board meeting to discuss governance and member engagement.

Hope Association (2014)

Based in Rumford, Maine, Hope Association provides a wide range of leadership, residential, case management, vocational and community support services to individuals with intellectual and related disabilities and their families. For the Association’s annual staff meeting, Craig delivered his “Better Together” keynote about the benefits of good teamwork and collaboration, and facilitated a related interactive after-dinner session.

Justice Action Group (2014)

The Justice Action Group (JAG) is a coalition of various groups working toward equal access to justice in Maine, led by representatives from the state and federal judiciary. We were hired to plan and facilitate a summit of JAG representatives and stakeholders to discuss and plan for JAG’s future. We also prepared a complete report.

Kennebec Behavioral Health (2014-2015)

Kennebec Behavioral Health (KBH) offers a wide range of outpatient and medication services to promote the well-being of children, adults, and families who experience mental illness, emotional difficulties or behavioral challenges. We were hired to facilitate quarterly meetings of the organization’s Planning Team to discuss and make plans for strategic initiatives.

Kennebec Behavioral Health (Spring 2014)

Kennebec Behavioral Health (KBH) offers a wide range of outpatient and medication services to promote the well-being of children, adults, and families who experience mental illness, emotional difficulties or behavioral challenges. For the fourth year in a row, we have been hired to help KBH with annual work planning and organizational development. This year we facilitated a retreat of the Senior Management Team and a retreat of all Senior Managers and Directors to review the past year and establish future programmatic and operational priorities. We also prepared complete reports of the meetings.

Kieve-Wavus Education, Inc. (2013-2014)

Kieve-Wavus offers leadership development programs for youth and adults and summer camps for girls and boys on Damariscotta Lake in Nobleboro, Maine. We worked with board members and leaders of the Wavus Camp for Girls to help them plan new programming.

Laudholm Trust and Wells Reserve (2013-2014)

Located in Wells, Maine, The Wells Reserve and the Laudholm Trust are two organizations working in partnership to support a National Estuarine Research Reserve (including 2,250 acres of coastal habitat) and a large historic saltwater farm (listed in the National Register of Historic Places). Together they conduct research, education, stewardship, and community building. We were hired to help plan and facilitate a Future Planning process to address general strategic direction around visibility, sustainability, roles, and deliberate partnerships. As part of the process we gathered stakeholder input, facilitated a series of meetings, and prepared a draft plan.

Lewiston Public Library (2014)

The Lewiston Public Library is over 100 years old and provides books, periodicals, archives, research services, public computers, events, programs, and many other community services all in a lovely downtown building in Lewiston, Maine. We were hired to facilitate a staff retreat to build teamwork and plan how to best serve the community in the future.

Lewiston Public Schools (2014)

The Lewiston Public Schools serve nearly 5,000 students in nine community schools in the city of Lewiston, Maine (population about 35,000). We were hired to facilitate a workshop among school committee members and school department directors and managers to build shared understanding and general consensus on how to handle student discipline issues. We also provided a complete report of the workshop.

Long Creek Watershed Management Plan Review Panel (2014)

The Long Creek Watershed is located in a commercial area that includes parts of South Portland, Portland, Westbrook, and Scarborough. We were hired by the Cumberland County Soil and Water Conservation District to plan, facilitate, and document two meetings of a panel of experts who gave feedback on the the implementation of the Long Creek Watershed Management Plan. We also helped develop a series of questions by which to gauge the effectiveness of the plan.

Maine Coast Sea Vegetables (2013-2019)

Located on the beautiful Downeast coast, Maine Coast Sea Vegetables harvests, dries, and sells about 100,000 pounds of certified organic sea vegetables annually. We were hired by this socially and environmentally conscious company to facilitate a series of long-range planning meetings among senior staff. We also facilitated all-staff meetings to discuss company changes and provided coaching and related services to leadership staff.

Maine Community Foundation (2014)

The Maine Community Foundation is a statewide nonprofit that helps people invest charitable resources in the future of Maine’s citizens, environment, and communities. We were hired to facilitate a series of management team and staff retreats to help the Foundation establish an operational plan for the future. Craig also conducted individual interviews with members of the management team in advance of the meetings.

Maine Department of Transportation and City of Hallowell (2014)

We were hired to plan, facilitate, and provide a complete report of a public information meeting to develop shared understanding about potential changes in downtown Hallowell, Maine, a small city along the banks of the Kennebec River.

Maine Family Planning (2014)

Maine Family Planning raises awareness of family planning issues and provides health care services to Mainers, especially people with limited or no income and those who are uninsured. We were hired to observe and provide feedback on an interactive training conducted by the education team.

Maine Health Data Organization (MHDO) Board (2014)

The Maine Health Data Organization (MHDO) is a state agency that collects health care data for the purpose of research, policy development, and health care improvements. We were hired to help plan and facilitate a meeting of MHDO Board members to discuss the scope of data collection.

Maine Health Data Organization (MHDO) Consumer Advisory Group (2014-2015)

Working with the Human Services Research Institute, we facilitated, administered and documented bi-monthly meetings of the MHDO Consumer Advisory Group, whose purpose is to provide input and guidance to the Maine Health Data Organization (MHDO). The MHDO is a state agency that collects health care data for the purpose of research, policy development, and health care improvements. The Human Services Research Institute is building and operating a data warehouse and public website to help the MHDO provide clear information on health care costs and quality in Maine.

Maine Migrant Health Program (2014-2015)

The Maine Migrant Health Program brings health services to farmworkers across the state, such as primary care mobile medical units, outreach, case management, interpretation, health education, and referral vouchers. We were hired to plan and facilitate a strategic planning retreat and prepare a draft strategic plan with measurable objectives,  a timeline, and specific responsibilities for specific steps.

Maine Philanthropy Center (2014)

The Maine Philanthropy Center provides leadership to promote philanthropy and increase its impact in Maine. Craig was hired to deliver “Endnotes” (a fast-paced summary of takeaways and highlights) at the 2014 Philanthropy Partners Conference at lovely Point Lookout in Northport, Maine.

Maine Pulp & Paper Association (2014)

The Maine Pulp & Paper Association represents the pulp and paper industry and associated businesses in Maine, working toward long-term viability and competitiveness in a global economy. We were hired to help the Association with a future planning process, including conducting stakeholder interviews and facilitating a series of meetings among Association leaders.

Maine Recreation & Park Association (2014)

The Maine Recreation & Park Association is a multi-stakeholder nonprofit organization dedicated to quality park systems, recreation programs, and healthy communities. Craig delivered two interactive sessions on facilitative leadership and conflict resolution at the Association’s annual Fall Workshop.

 

Massachusetts Psychiatric Society (2014)

The Massachusetts Psychiatric Society represents the majority of psychiatrists in Massachusetts, promotes education, legislation, and resource allocation to address the needs and rights of the mentally and emotionally ill, and provides a supportive and informative professional community. Craig was hired to plan and facilitate leadership development training for psychiatry residents actively involved with the Society’s council and committees. Training was delivered in both a full group setting and via individual coaching.

Merrymeeting Arts Center (2013-2014)

“Art for everyone!” is the motto at Merrymeeting Arts Center in Bowdoinham, Maine, where children and adults can participate in and enjoy the arts and celebrate the cultural heritage and natural environment of beautiful Merrymeeting Bay. We were hired to facilitate two gatherings of board members and stakeholders to plan for a sustainable future of the arts center.

MRG (Management Research Group) (2013-2014)

MRG (Management Research Group) is a 30-year old consulting company in Portland, Maine. We were hired to facilitate a full-day retreat of senior managers to help prioritize and engineer future projects. We also facilitated several half-day follow-up retreats to review progress and to continue planning for the future.

MSEA-SEIU (2014)

The Maine State Employees Association — SEIU Local 1989 — is a member-run labor union representing more than 15,000 public and private sector workers throughout Maine. For the fourth year in a row, we were hired to plan and facilitate a two-day board retreat focused on establishing strategic direction.

Muskie School of Public Service (2014)

Part of the University of Southern Maine, the nationally-recognized Muskie School of Public Service offers programs in geography-anthropology, community planning and development, public health, and public policy and management, and is home to the Cutler Institute for Health and Social Policy. We were hired to help plan and facilitate a meeting series among faculty leaders, student leaders, and Cutler Institute program leaders, to establish a strategic direction for the school’s academic and research programs.

National Religious Partnership for the Environment (2014)

The National Religious Partnership for the Environment is an association of independent faith groups from the Catholic, Protestant, Jewish, and Evangelical traditions. The partnership undertakes scholarship, leadership training, congregational and agency initiatives, and public policy education in service to environmental sustainability and justice. We were hired to help plan and facilitate a two-day meeting in Maryland among faith-based environmental professionals to identify current work among religious groups and explore opportunities for collaboration.

NatureBridge (2014-2015)

NatureBridge provides experiential field science programs in our national parks and works to make environmental education a national priority. NatureBridge also convenes the National Park Education Partners, a group working to ensure that students can experience national parks as places of learning. We facilitated and documented a series of conference calls among the interim steering committee for the Partners.

NatureBridge (Spring 2014)

NatureBridge provides thousands of young people with experiential field science programs in our national parks and works to make environmental education a national priority. NatureBridge convened a meeting of the National Park Education Partners in Washington, DC, to discuss efforts to ensure that students can experience national parks as places of learning. Craig helped to plan and facilitate the meeting.

North American Association for Environmental Education (2012-2014)

The North American Association for Environmental Education (NAAEE) supports environmental educators with professional development, guidelines for excellence, networking, and advocacy. Craig helped facilitate a NAAEE strategic planning process that involved multiple meetings in Washington D.C. and San Francisco and phone interviews with thought leaders throughout the country.

Northern New England Community Action Conference (2014)

The Northern New England Community Action Conference brings together 300-400 staff of regional community action agencies every year to learn together for a better tomorrow. Craig Freshley was hired to deliver his interactive keynote “Better Together – Unlock the Potential of Teamwork” about the benefits of good teamwork and collaboration.

Northern New England Passenger Rail Authority (2014)

The Northern New England Passenger Rail Authority (NNEPRA) is a public transportation authority that manages the budget, contracts, promotion, and customer services associated with the Downeaster passenger rail service between Maine and Boston. We were hired to facilitate public meetings in Portland, Maine and Dover, New Hampshire to discuss the proposed Downeaster Service Development Plan and give the public an opportunity to provide suggestions for revisions. We also prepared complete reports of the meetings.

Portland City Council (2013-2014)

The City Council of Portland, Maine hired us to facilitate a process to discuss and identify the city’s goals and priorities for the coming year. We conducted advance interviews with the Mayor, the City Councilors, and the City Manager and then facilitated a Council workshop to develop a statement of goals and priorities.

Quality Counts Consumer Advisory Council (2014-2015)

Maine Quality Counts is an independent health care collaborative committed to improving health and health care for the people of Maine by leading, collaborating, and aligning improvement efforts. Members of the Quality Counts Consumer Advisory Council provide  input and guidance to ensure that Quality Counts programs and initiatives appropriately reflect the consumer/patient perspective. We were hired to plan, facilitate, and document a series of regular meetings of the Consumer Advisory Council.

Regional School Unit (RSU) 16 (2014)

RSU 16 encompasses the towns of Mechanic Falls, Minot, and Poland, Maine. Building on our prior work with RSU 16, we were hired to facilitate a school board committee meeting to review progress on the district’s strategic plan and update strategies and objectives for the the future.

Royal River Conservation Trust (2014)

The Royal River Conservation Trust is a community-based non-profit land trust that has conserved 3300 strategic acres in the Royal River watershed in southern Maine. We were hired to help plan and facilitate a Board retreat.

Saco, City of (2014-2015)

The southern Maine city of Saco (pop. 18,500) engaged the entire community in an effort to create a collective vision for what Saco will be in 2025. We worked with Pamela Plumb & Associates to facilitate and document a series of community input and City staff meetings to help Saco plan for the future.

SEANET (2014-2015)

The University of Maine received a National Science Foundation grant to establish the SEANET (Sustainable Ecological Aquaculture Network) program in Maine. Over five years SEANET is conducting multi-institutional, transdisciplinary research on how aquaculture can fit into the landscape, ecosystem, and economies of Maine’s working waterfront communities. We were hired to plan, facilitate, and provide a complete report of a two-day strategic planning session among the management team and other project stakeholders.

Stantec (2013-2014)

Stantec is a global company that provides professional consulting services in planning, engineering, architecture, interior design, landscape architecture, surveying, environmental sciences, project management, and project economics for infrastructure and facilities projects. Their Topsham, Maine office hired us to help develop a strategic vision for the next 3-5 years.

Subway Development of Maine (2014)

Subway Development of Maine hired Craig Freshley as a keynote speaker and trainer for their Annual Fall Meeting, attended by hundreds of Subway restaurant franchisees and managers. Craig delivered an interactive talk on “Collaboration Done Right” and a training session on how to design and run great meetings. As with all Craig’s keynotes and trainings, he provided a written summary of the group’s conclusions and lessons learned from the sessions.

VNA Home Health Hospice (2014)

VNA Home Health Hospice provides in-home care, skilled nursing, social work, physical therapy, and hospice services throughout Maine. We were hired to help plan and facilitate a two-day off-site retreat among executive leaders that included team building and strategic and operational discussions.

Waterboro, Town of (2014)

Waterboro is a town of about 7,700 in southwestern Maine. We were hired to help plan and facilitate a meeting of business and community leaders to provide input for the economic development portion of the town’s comprehensive plan. We also prepared a complete report of the meeting.

Waterville, City of (2014)

The City of Waterville, Maine, on the banks of the Kennebec River, is home to about 16,000 people. We were hired to facilitate a goal-setting and strategic direction retreat among members of the City Council to help establish 3-5 year goals.