Clients: 2011

Click on any client to learn more about the project.

Clients by Category    Clients in Alphabetical Order    Clients by Year

AARP (2011)

AARP is is a membership organization leading positive social change and delivering value to people age 50 and over through information, advocacy and service. We were hired to facilitate a “community conversation” to collect community input on key issues and prepare a full report. Leigh Tillman served as lead facilitator.

American Heart Association (2011)

The Maine chapter of the American Heart Association is dedicated to building healthier lives, free of cardiovascular diseases and stroke. We have been hired to conduct an advanced survey of board members and facilitate a full day board retreat.

Arts Are Elementary (2011)

Since 1980, Arts Are Elementary (AAE) has brought visual artists, writers and performers into the Brunswick elementary schools, reaching all children in grades one through five with fun, inspiring models and opportunities for creative expression. We were hired to facilitate a half-day meeting to help the organization make decisions about its future. Leigh Tillman served as lead facilitator.

Bangor Nursing and Rehabilitation Center (2011-2012)

Bangor Nursing and Rehabilitation Center is a 60-bed facility providing nursing care, assisted living, and rehabilitation therapies. We were hired to help facilitate development of a strategic plan. The process included industry/competitor analysis, internal and external stakeholder interviews, a staff survey, and a series of facilitated strategy team meetings.

Bates College (2011)

Bates College is a nationally renowned college of liberal arts in Lewiston, Maine. Craig Freshley was asked to facilitate a 3-hour Facilitative Leadership training session at a retreat for college Department and Program Chairs.

Bowdoinham – A Vision for the Town (2011)

Before revising its comprehensive plan, the Town of Bowdoinham wanted first to establish a unified vision for the town. We were hired to facilitate public input meetings and analyze survey data, and then work with the Comprehensive Planning Committee to establish a written vision statement.

Brunswick-Topsham Land Trust (2011 – Fall)

The Brunswick-Topsham Land Trust (BTLT) preserves acreage of ecological, agricultural and aesthetic importance in the neighboring towns of Brunswick and Topsham. BTLT hired us to facilitate a full day board retreat focused on the future of Crystal Spring Farm, a working farm owned by BTLT that raises vegetables and livestock, maintains recreational trails, and hosts a farmers’ market on 320 acres. We also prepared a full report of the meeting.

Brunswick-Topsham Land Trust (2011 – Spring)

Since 1985, the Brunswick-Topsham Land Trust has preserved more than 1,100 acres in the neighboring towns of Brunswick and Topsham in an effort to protect properties with true ecological, agricultural and aesthetic importance. With support from the Maine Department of Agriculture, we were hired to facilitate an outreach meeting among farmers and neighbors.

Cancer Community Center (2011)

Since 1998, the Cancer Community Center in South Portland, Maine has offered support and information as well as a sense of community for people living with cancer, their families and their friends. We were hired to facilitate a strategic planning retreat of the Board of Trustees. We also conducted an advance survey of all Board members.

Casco Bay Estuary Partnership (2011)

The Casco Bay Estuary Partnership (CBEP) is a collaborative effort of people and organizations interested in protecting and restoring Casco Bay, on the southern coast of Maine. CBEP hired us to help plan and facilitate a two-day Board retreat to establish short-term priorities, prepare for long-term strategic planning, and build enthusiasm and renewed commitment among the Board. We teamed up with Ann Gosline of Gosline & Reitman for this project.

CIEE (Council on International Educational Exchange) (2011)

Headquartered in Portland, Maine, CIEE (Council on International Educational Exchange) is the leading U.S. non-governmental international education organization. CIEE creates and administers programs that allow high school and university students and educators to study and teach abroad. For the fifth year in a row, CIEE management hired us to facilitate a multi-day retreat among regional directors from all over the country to work through many issues, make decisions, and engage in fun team-building exercises.

CIEE (Council on International Educational Exchange) (Winter 2011)

Headquartered in Portland, Maine, CIEE (Council on International Educational Exchange) is the leading U.S. non-governmental international education organization. We were hired to deliver a workshop on conflict prevention, management, and resolution to staff members who provide support to foreign high school students visiting the United States and their host families.

Cohousing Association of the United States (2011)

Craig was asked to facilitate a plenary session of “Creating Better Neighborhoods for the Future”, this year’s national conference of the Cohousing Association of the United States. Craig planned and facilitated a World Cafe-style discussion of about 100 people on the topic: “How can cohousing help?” The group came to some conclusions about the relevancy of cohousing in light of today’s environmental, economic, and social concerns.

Common Ties Mental Health Services (2011)

Since 1985, Common Ties Mental Health Services has promoted the health and wellness of citizens of Androscoggin County by providing programs to support recovery from physical, mental, and substance abuse illnesses. We have been hired to help plan and facilitate a strategic planning retreat for the staff. We will also prepare a draft Strategic Plan based on results of the retreat.

Community Concepts, Inc. (2011)

Community Concepts offers a variety of housing, economic development and social services for the communities of Androscoggin, Franklin and Oxford counties. We were hired for a series of meetings to help the staff, board, and executive team debrief a recent challenge that the organization faced and come to conclusions about how such a challenge might be handled in the future.

Consumer Council System of Maine and NAMI (2010-2011)

The Consumer Council System of Maine has teamed up with NAMI (National Alliance on Mental Illness) to convene a series of meetings of peer and family support groups for people with mental and behavioral health challenges. The purpose of the meetings is to explore collaboration opportunities. We have been hired to help plan and facilitate the meetings and prepare a complete report.

Daniel Hanley Center for Health Leadership (2011)

Since its founding in 2002, the Daniel Hanley Center for Health Leadership has worked to build a solid foundation of healthcare leadership for Maine’s future. We were hired to facilitate a full day conference, “Accelerating Clinical Information Sharing for Maine’s Behavioral Health Provider Community” and several follow-up meetings.

Dragon Cement (2010-2019)

This Thomaston, Maine producer of cement products retains us to facilitate a community advisory panel. The group meets quarterly and serves as a forum for learning and dialogue between plant managers and community leaders.

DuPont (2005-2019)

DuPont (formerly FMC) manufactures carrageenan in Rockland, Maine. As part of its Responsible Care initiative, the company retains us to facilitate a community advisory panel. The group meets every two months and serves as a forum for learning and dialogue between plant managers and community leaders.

Eastport Health Care (2011)

Eastport Health Care is a FQHC (Federally Qualified Health Center) providing the residents of Washington County with comprehensive medical, dental and mental health care. We were hired to plan and facilitate a one-day retreat of the Board of Directors to review the mission and vision and begin crafting a strategic plan for the next five years.

Elder Issues Partnership (2004-2012)

A large coalition of organizations that serve elderly in various ways banded together in a coalition and retained us to facilitate their monthly meetings which always consisted of exchanging information about state and federal policy initiatives and often included outside speakers on topics of interest. In addition, we provided complete secretariat services which included meeting write up and distribution, handling all correspondence, managing a website and list serve on behalf of the group, and arranging meeting facilities. The group tried to influence state policy to better serve elderly people. More recently, we were hired to facilitate a strategic planning meeting for the coalition.

Elder Justice Partners (2011)

The Elder Justice Partners is a partnership of 17 state government and non-profit agencies working to protect Maine seniors. Elder Justice Partners convened a day-long summit of leaders working in the area of elder abuse to highlight the current state of elder abuse outreach and prosecution and plan for the future of elder abuse work in Maine. We were hired to facilitate and prepare a complete report of the summit.

Encore Leadership Corps (ENCorps) (2011)

Every year Encore Leadership Corps (ENCorps) trains hundreds of older Mainers to be volunteer leaders for environmental stewardship and grassroots community development. ENCorps’ annual two-day Leadership Summit provides training sessions with state and national leaders focused on improving and protecting the quality of life throughout Maine. As part of the summit, we were hired to plan and facilitate a workshop on “How to Deal with Difficult People”. Leigh Tillman served as lead facilitator.

ENE – Environment Northeast (Fall 2011)

Environment Northeast (ENE) is a non-profit organization at the forefront of efforts to combat global warming and promote clean energy and clean air solutions in New England and Eastern Canada. ENE researches, develops and advocates innovative policies that tackle the region’s environmental challenges while promoting sustainable economies. ENE hired us to help plan and facilitate its 3-day annual staff/board retreat, where we engaged in team building activities, program-issue brainstorming sessions, and strategic planning sessions with the board.

Farmington Downtown Association (2009-2011)

We were hired by the Farmington Downtown Association to help assess parking supply and demand, consumer preferences for retail opportunities, and strategies for improving business downtown. We also facilitated a community-wide meeting and a meeting of downtown business owners to share findings and gather additional input. Downtown Farmington has been designated a member of the Main Street Network, a program of the Maine Downtown Center.

Good Food for Lewiston (2011- 2012)

Good Food for Lewiston is a collaborative working to develop a healthy community food system in Lewiston. We were hired to help plan for, and train volunteer facilitators for, a series of “Good Food Gatherings” which brought together community members to create and share a vision for a healthy food system.

Greater Portland Landmarks (2011)

Greater Portland Landmarks promotes preservation and revitalization of historic buildings, neighborhoods, and landscapes and encourages high-quality new architecture. Greater Portland Landmarks convened a meeting of area teachers and nonprofit educators to discuss how it can help enhance the classroom curriculum by providing materials and getting kids out into the streets, to the Observatory, and to other Portland landmarks. We were hired to facilitate the meeting and prepare a complete report.

Greater Portland Transit District METRO (2011)

The Greater Portland Transit District METRO provides bus service to over a million riders every year in Portland, Westbrook, Falmouth, and South Portland. We were hired to plan and facilitate a strategic planning meeting of the METRO Board, comprised of City and Town Council members of Portland, Westbrook, and Falmouth, to update the mission, set goals, and build teamwork.

Herring Gut Learning Center (2011)

Herring Gut Learning Center is dedicated to educating students, teachers and the public about Maine’s marine resources through aquaculture, environmental studies and research opportunities. We were hired to interview each member of the board, prepare a report of findings, and lead a board discussion about the Center’s future. We also prepared a complete report of the board discussion.

Island Institute (2011)

The Island Institute is a community development organization focused on the Gulf of Maine and the fifteen year-round island communities off the Maine coast. Craig Freshley was asked to facilitate a training workshop for staff and interns on how to effectively handle difficult behaviors and situations.

Kennebec Behavioral Health (2011)

Kennebec Behavioral Health offers a wide range of outpatient and medication services to promote the well-being of children, adults, and families who experience mental illness, emotional difficulties or behavioral challenges. We were hired to facilitate a full-day staff retreat focused on reviewing the past year and establishing future priorities. We also prepared a complete report of the meeting. Two months later we facilitated an additional meeting with senior staff at which the group prioritized top activities.

Kieve Veterans Camp (2011)

Kieve-WavusEducation, Inc. is a non-profit organization dedicated to raising the aspirations of young people through summer camp programs in Maine. For the past few years, Kieve-Wavus has offered veterans a stress-free weeklong program called Veterans’ Family Camp. The Board and Staff hired us to facilitate a retreat to discuss and decide the future strategic direction of this valuable program. We also prepared a complete report of the meeting.

Kieve-Wavus Education, Inc. (2011-2012)

Kieve-Wavus offers summer camps on the shores of beautiful Damariscotta Lake in Nobleboro and year-round experiential programs for youth and adults in Maine and beyond. We were hired to facilitate a process to develop a long-range plan for the camps and programs, including a survey of board and staff and a facilitated 2-day retreat. We also prepared a report of findings from the survey, a report of the retreat, and a draft long-range plan.

Maine Center for Disease Control and Prevention – Medical Reserve Corps (2011)

Maine Center for Disease Control and Prevention (CDC) administers the Civilian Volunteer Medical Reserve Corps, a group of volunteer medical professionals that are trained and equipped to deal with public health emergencies. There are four Medical Reserve Corps in Maine and we were hired to help organize a Statewide Advisory Group made up of representatives from each Corps. We facilitated two meetings of the advisory group and prepared complete reports of each. Leigh Tillman assisted with this project.

Maine Center for Disease Control and Prevention – Outbreak Response (2011)

Maine Center for Disease Control and Prevention (CDC) develops and delivers services to preserve, protect and promote the health and well-being of the citizens of Maine. We were hired to facilitate a full-day meeting to explore and refine foodborne illness outbreak response protocols. We also provided a full report of the meeting. Leigh Tillman served as lead facilitator.

Maine Department of Agriculture (2011)

The Maine Department of Agriculture hired us to facilitate two meetings, one in Topsham and one in Farmington, to gather input from farmers, land owners, land trusts, and municipal officials, on the pros and cons of mapping farms on regional maps. This information is helpful to the Department as they design some new programs. We also prepared complete reports of the two meetings. Leigh Tillman assisted with this project.

Maine Department of Transportation (2010-2011)

We were hired to facilitate meetings of the transit subcommittee of the Gateway 1 Corridor planning project. We helped the committee develop an RFP for the study of transit options throughout the Route 1 corridor from Brunswick to Prospect, Maine.

Maine Downtown Center (2011 – Fall)

We were hired to participate in a resource team assembled by the Maine Downtown Center to visit and advise the coastal City of Belfast. Other team members will include experts on topics such as historic preservation, economic development, and promotions. Our role on the team was to focus on organizational development issues. The multi-day visit resulted in a community presentation and preparation of a written report.

Maine Downtown Center (Winter 2011)

For the fourth year in a row the Maine Downtown Center hired us to facilitate a strategic planning retreat of its Advisory Council and prepare a summary report of the meeting. The Maine Downtown Center fosters dynamic, community-based, downtown development.

Maine Emergency Management Agency (2011)

The Maine Emergency Management Agency (MEMA) coordinates the State of Maine’s programs of emergency preparedness, response, recovery, and mitigation. MEMA hired us to facilitate two meetings of service providers and stakeholders to discuss and achieve consensus on how people with special needs would be best accommodated in shelters during emergency situations.

Maine Farmers’ Market Convention (2011)

The Maine Farmers’ Market Convention hired us to provide a training session on conflict prevention, management, and resolution. The Maine Farmers’ Market Convention is an annual event organized and presented by the Downeast Business Alliance. The 2011 convention was held in January in Belfast, Maine.

Maine Infection Prevention Collaborative (2010-2011)

Made up of representatives from each of Maine’s 39 hospitals, the Maine Infection Prevention Collaborative (MIPC) seeks to prevent and control health care associated infections. We were hired to facilitate regular 5-hour meetings of the Collaborative. The MIPC makes decisions by consensus.

Maine Interfaith Power and Light (2011)

Maine Interfaith Power and Light engages the faith communities of Maine to counter climate change through education, advocacy, conservation, and clean renewable power. We were hired to plan and facilitate a day long summit inviting people of faith who care about protecting the planet to come together to share and discuss ideas and solutions.

Maine Nutrition Network (2011)

The Maine Nutrition Network is a collaborative of public and private partners that coordinates nutrition and physical activity initiatives and contributes to policies and environments that improve the health of Maine people. We were hired to facilitate the Network’s annual meeting of about 100 people – in order to engage strategic stakeholders and partners in a discussion about the future of the Network. Leigh Tillman assisted with this project.

Maine Philanthropy Center (2011)

The Maine Philanthropy Center, a regional association of grantmakers working together to promote philanthropy and to increase its impact in Maine, is convening a conference entitled “Improving Food Access with Local Food”. We have been hired to help plan the day and help facilitate audience participation.

Maine Quality Counts (2011)

Maine Quality Counts builds capabilities for patient-centered, equitable and high-quality health care in Maine. We were hired to help plan and facilitate two regional roundtable discussions among health care providers and administrators in Washington and Piscataquis Counties, on emerging models of health care. As part of this project we facilitated a simultaneous meeting in Calais and Machias, connected by an Interactive TV system. We are also preparing Complete Reports of the meetings. Leigh Tillman served as lead facilitator.

Maine Sea Grant (2011)

Based at the University of Maine, Maine Sea Grant is part of a network of Sea Grant programs throughout the coastal and Great Lakes states, sponsoring scientific research and marine workforce development focused on Maine’s coastal communities. We were hired to facilitate a team building and strategic planning staff retreat.

Maine Society of Land Surveyors (2011)

The Maine Society of Land Surveyors is a professional association working to enhance and protect the profession of land surveying. We were hired to facilitate a strategic planning in conjunction with their annual meeting. Leigh Tillman assisted with this project.

Maine Woods Consortium (2011)

The Maine Woods Consortium is an open association of non-profit organizations, businesses and government agencies dedicated to advancing a “triple bottom line” approach (economy, environment, community) to development and conservation in the Maine Woods region. We were hired to offer advice on a project designed to develop a quality labeling program for Maine Woods tourism.

Maine-Dartmouth Family Practice (2011-2012)

Affiliated with Dartmouth Medical School, the University of New England School of Osteopathic Medicine and MaineGeneral Medical Center, the Maine-Dartmouth Family Practice is a group of family practitioners serving the greater Waterville area and training resident doctors who specialize in family medicine. We were hired to help the management team develop a strategic plan to define the Practice’s future. We facilitated a series of meetings over a two-year period which resulted in a written strategic plan.

Manchester Health Department (2011)

The Manchester Health Department (MHD) provides public health services to the large, culturally diverse city of Manchester, New Hampshire (pop. 110,000). We were hired to facilitate a strategic planning process to help the MHD develop strategic goals and a framework for implementation. In addition to facilitating strategic planning meetings, we conducted stakeholder interviews and employee focus groups, and prepared a written final draft of the strategic plan.

MCH (2011)

MCH is a non-profit that enhances self-sufficiency and quality of life for individuals, primarily the elderly and disabled, in mid-coast Maine. Like last year, they hired us to facilitate a full-day, all-staff retreat designed to be a mix of fun, team building, and learning.

Meals on Wheels (2011)

Rockingham Nutrition and Meals on Wheels Program, Inc. provides nutritious meals and beneficial support services to older and disabled residents of Rockingham County, New Hampshire. We were hired to conduct a staff training on cooperative conflict resolution. Leigh Tillman served as lead facilitator.

Merrymeeting Permaculture and Transition (2011)

Merrymeeting Permaculture and Transition is a group of individuals and organizations working to build environmental and economic resilience at the backyard and community levels. We were hired to facilitate a public meeting where participants could learn about each other’s work and share ideas about how to inspire and support positive changes.

Mid Coast Hunger Prevention Program (2011)

The Mid Coast Hunger Prevention Program is a not-for-profit United Way agency committed to reducing hunger in the greater Brunswick area. For the second year, they have hired us to facilitate a full-day strategic planning retreat among the board of directors.

MSEA-SEIU (2011)

The Maine State Employees Association — SEIU Local 1989 — is a member-run labor union representing more than 15,000 public and private sector workers throughout Maine. We were hired to plan and facilitate a 2-day board retreat focused on establishing strategic direction.

National Audubon Society (2010-2011)

Three organizations, National Audubon Society, Maine Audubon and Kieve-WavusEducation, Inc., collectively hired us to facilitate discussions about the future of Hog Island, off the coast of Maine near Bremen.

Northern New England Rally for Rail (2011)

Maine and New Hampshire business leaders, town and city officials, state legislators, and staffers from the U.S. Congressional delegation came together at this gathering to discuss advocacy for rail service through western Maine, New Hampshire, and into Canada. We were hired to plan and facilitate an Open Space-based meeting in which the group determined the most pressing issues, explored them in breakout sessions, and then collaborated as an entire group on next steps. We also prepared summary notes. Leigh Tillman served as lead facilitator.

Office of Elder Services (2011)

The Office of Elder Services (OES) of the state of Maine Department of Health and Human Services promotes programs and services for older adults, their families and for people with disabilities. OES hired us to facilitate a full day meeting between OES staff and the leadership of Maine’s five Area Agencies on Aging. The group discussed ways to work most effectively together and identified shared goals for the future. In addition to facilitating the meeting we prepared a complete report.

People Plus (2011)

People Plus, located in Brunswick, supports an engaged, healthy, and independent life for older adults, while joining others to build community for all ages. At a turning point in the organization’s evolution, we were hired to design a survey, conduct a focus group meeting with community leaders, and facilitate a board retreat to establish the organization’s strategic direction.

Quality Review Council (2005-2012)

The Quality Review Council is established by state law to review homecare services provided by Elder Independence of Maine. The Council reviews quality reports and also works on short-term, high priority projects to improve home care. We were retained to facilitate all regular meetings of the Council.

Rockland – MacDougal School Visioning (2011)

The City of Rockland, Maine has recently taken ownership of the MacDougal School and they hired us to facilitate a public meeting to solicit input on how best to use the school. Leigh Tillman assisted with this project.

SeniorsPlus – Board (2011)

SeniorsPlus offers a network of support, information, services and resources for seniors and adults with special needs and their families throughout Maine. We were hired to facilitate a strategic planning retreat with the SeniorPlus board of directors.

SeniorsPlus – Staff (2011)

SeniorsPlus offers a network of support, information, services and resources for seniors and adults with special needs and their families throughout Maine. We were hired to conduct a training among all fifty or so SeniorsPlus staff, focused on “Good to Great and the Social Sectors”, a monograph by Jim Collins. Leigh Tillman assisted with this project.

Sevee & Maher Engineers, Inc. (2011)

Based in Cumberland, Sevee & Maher Engineers, Inc. has provided landfill, groundwater, hazardous waste and environmental engineering services to public and private sector clients throughout the United States since 1985. We were hired to facilitate a strategic planning retreat of owners and senior managers. We also prepared a complete report of the retreat.

Spannocchia Foundation (2011)

The Spannocchia Foundation seeks to encourage global dialogue about sustaining cultural landscapes for future generations through the example of the Tenuta di Spannocchia, a centuries-old agricultural estate located about 12 miles southwest of Siena in central Tuscany, Italy. We were hired to facilitate a three-day strategic planning board retreat at the Castello di Spannocchia, located on the Tenuta.

The Nature Conservancy (2011)

Founded in 1951, The Nature Conservancy works around the world to protect ecologically important lands and waters for nature and people, including over 1 million acres in Maine. The Maine chapter of The Nature Conservancy hired us to facilitate a full-day team building and strategic planning retreat for the philanthropy department staff.

U.S. Fish and Wildlife Service – Maine Field Office (2011)

The Maine Field Office of the U.S. Fish and Wildlife Service hired us to facilitate a series of three open house sessions on lynx trapping in Presque Isle, Orono, and Gorham, Maine, for members of the public to learn about the permit process, exchange information on techniques to avoid incidental trapping of lynx, and provide feedback on assessments and plans. Leigh Tillman served as lead facilitator.

University of New England College of Osteopathic Medicine (2011)

Founded in 1978, with campuses in Portland and Biddeford, the University of New England College of Osteopathic Medicine trains students to become osteopathic physicians. The Dean of the College convened a conclave among all the faculty to discuss the future of the College. We were hired to facilitate and provide a complete report of the conclave. In addition to discussing strategic issues we also did some team building.

Vreeland Marketing & Design (2011)

Founded in 1978, Vreeland Marketing & Design in Yarmouth offers a full range of marketing, creative, and public relations services to clients worldwide. Vreeland hired us to help them refine their strategic direction. The process included confidential staff interviews and a full day staff retreat with follow-up.

Westbrook – Visioning and Comprehensive Plan Facilitation (2010 – 2013)

The City of Westbrook, ME, hired us to facilitate a community-wide visioning process. As a result of a series of fourteen meetings and a full day community visioning meeting, we drafted a vision statement to serve as the basis of Westbrook’s updated comprehensive plan. We are also facilitating meetings of the comprehensive plan task force and community input meetings for specific interests. Leigh Tillman assisted with this project.

York County Community Action Corporation (2011)

York County Community Action Corporation (YCCAC) delivers a range of social service, health, and educational programs to York County individuals and families living in poverty. We were hired to facilitate the beginnings of a strategic plan process, including a series of task force meetings with complete reports. Leigh Tillman assisted with this project.