Conflict Prevention
Alignment between words and deeds builds trust
Best solutions begin with self
Conflict Prevention, Management and Resolution
Don’t just do something, sit there!
Ground Rules for Conflict Resolution
Group Process Guidelines (Ground Rules) by Larry Dansinger
How to handle when someone walks out
How to prevent conflict – Build Shared Understanding
How to Talk to an Adversary, with Respect
If you don’t have a stake, get out of the way
Interests rather than positions
Learn about somebody different
Most Conflict is Because of Misunderstanding
My first thought is probably not my best
Principles to Help Groups in Conflict
Putting people in boxes is not okay
Resentments have roots in expectations
Shared expectations minimize conflicts
That’s the way it looks from here
The Why and What of Positive Group Dynamics
Two Conditions for Conflict Resolution
What we think we know is dangerous
When someone throws a brick at you
