In principle, groups work best when a facilitator manages the process. When it is someone’s job to look after the group’s process, everyone else can focus on substance. When I know that someone is managing the order of speakers, I can pay full attention to what is being said.
When there is no objective facilitator and group members can manipulate the process, it tilts power toward a few, limits creativity, and clogs efficiency. It is typical for Congress, state legislatures, and town governments, for instance, to spend a lot of time debating process issues, agenda setting, committee membership, and rules…often in order to influence a particular outcome.
To maximize efficiency, equality, and creativity, high-functioning groups engage a facilitator who works for the group as a whole, manages the process, and does not try to influence the outcome.
Practical Tip: If you want good group decisions, invest in good group facilitation. Like any kind of professional expertise, group facilitation expertise is learned through study and experience. There is a body of knowledge and a proven set of techniques that can move a group forward by leaps and bounds.
Engaging a facilitation expert, whether a paid outsider or volunteer insider, brings knowledge, skill, and objectivity to your group process and substantially increases your chances of making good group decisions.Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.