Tips, Videos, Handouts, and Other Stuff

Work with energy

Good Group Tips

 

In principle, energy in a group is like current in a river. Sometimes it flows strong in a specific direction with all group members feeling strongly about the same thing. It might be huge, shared enthusiasm. It might be huge, shared anger. Sometimes group energy is virtually stagnant or almost undetectable. Sometimes it is turbulent with opposing and complex swirling currents.

Like group energy, you can’t change a river’s current with the flip of a switch. At best you can hold it up briefly or redirect it, but strong currents cannot be eliminated. The energy has to go somewhere.

Practical Tip: When trying to lead a group with a strong current work with the group energy and not against it. At best, redirect group energy in helpful ways; ways that work incrementally towards group objectives. Work with the group’s most energetic people and encourage slight changes of course.

If a group is stagnant or turbulent and you want to get them moving in a shared direction, do so by offering a way forward. Make a compelling suggestion rather than a punitive threat.

Maintain credibility. Do not offend. Go with the flow.

– Craig Freshley

Click here for one-page PDF of this Tip, a great way to print or share.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.

Light hand on the tiller

Good Group Tips

In principle, when the sailboat is nicely trimmed; that is, the sails are set perfectly for the wind and direction of travel, the skipper can have a light hand on the tiller. The tiller is what steers the boat, connected to the rudder. Ideal sailing is no pressure on the rudder and no need to hold the tiller tight.

Often groups sail almost by themselves, with perhaps a facilitator, leader, or supervisor on watch. When there is little tension, one can lead passively by making sparse but meaningful comments, by writing summary notes on a screen or flipchart for all to see, or by simply being present and providing security.

When wind and waves are turbulent and quickly changing, when there is tension, the group leader needs to be more active and hold the tiller tight.

Practical Tip: As a group leader or facilitator, steer no more than necessary. Trim the group according to wind (group energy) and direction of travel (desired outcomes) and keep a light hand on the tiller; but never so light that it will get away from you if there’s a gust.

– Craig Freshley

Click here for one-page PDF of this Tip, a great way to print or share.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.

Name

Good Group Tips

In principle, to name is to understand. It’s huge. It is key to solving problems and resolving conflicts. When just the right words are used to name a situation, a perspective, a feeling, it can bring instant relief and instant forward progress. By leaps and bounds. Naming the problem is over half way to solving it.

Practical Tip: Name situations, perspectives, feelings; that is, describe them in ways that ring true. Do not avoid thinking about a hard problem or conflict; rather, think about how to think about the problem or conflict. Give it a name.

Name things without judgment. Name things out loud for others to agree or challenge. Name things with honesty and integrity, not to mislead. Be open to names suggested by others and open to re-naming.

– Craig Freshley

Click here for one-page PDF of this Tip, a great way to print or share.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.