Tips, Videos, Handouts

Just enough

Good Group Tips

In principle, when we decide more than we have to, say more than we have to, or do more than just enough to get the job done, it might cause trouble.

We don’t have to decide everything right now. It works well to decide only what we have to, see how that plays out and then decide the next steps. One step at a time.

We don’t have to say everything we’re thinking. It works to first consider the purpose of speaking and then say just enough to achieve the purpose.

We don’t have to do too much, over-fix things, or fix things that aren’t really broken. That often causes inefficiency.

Practical Tip: You don’t have to do it all right now, or say it all, or decide it all. It’s okay to put some decisions off. Break projects into pieces and make decisions in pieces. The smaller the pieces, the less chance of bad decisions with big impact and the more chance of building on lessons learned.

– Craig Freshley

Click here for one-page PDF of this Tip, a great way to print or share.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.

What’s next?

Good Group Tips

In principle, in order to move from one topic to the next we have to have a next topic. Without something else important to do, there is little incentive to change what we are doing.

Strategic plans and meeting agendas are lists of next topics. The meeting facilitator moves the group forward by reminding them of the other important topics to be discussed. It’s not that we want to end this topic because we don’t care about it; it’s just that we need to start the next one.

If you or your group is in a negative place emotionally, the best medicine is often a healthy distraction.

Practical Tip: Have a next step always in mind. Make plans and agendas. Set group and personal development goals.

The skilled meeting facilitator and the effective leader know what’s next and are always prepared to go the next step. One need not always take the next step but, if one is prepared, at least it’s an option. Without a next step, we’re stuck.

– Craig Freshley

Click here for one-page PDF of this Tip, a great way to print or share.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.

A Complete Listener

In this video, Eunice and Jennie explain what it means to be “a complete listener”.  They explain how listening to understand and being mindful of differences and similarities not only makes conversations more meaningful, but also makes us better people.

Thanks Eunice and Jennie!

 

This video has captions. To see them, click CC on the video screen.

Here’s what Craig says in the video

Hi everybody. Hey it’s Craig Freshley here.

I just lead a workshop about inter-group dialogue, and Eunice here said that it really helps in conversations when someone is a complete listener.

I love that phrase and so I’m going to ask her and also Jennie to talk a little more about it. Let’s see what they have to say.

Okay, so Eunice, Jennie tell me what does it mean in your mind to be a complete listener?

“I think a tendency of people is to listen with the intent of responding as opposed to listening with the intent of understanding the perspective first, and then formulating some sort of response that will deepen the understanding, and then facilitate a conversation with their differences or similarities.” – Eunice

“I also think it’s about thinking about what assumptions you have going into the conversation. How your experiences have informed your own perception and then using that to think about how others also have their own experiences that are different from yours, and using that as a way to really authentically listen to what they have to say knowing that you have differences and similarities.” – Jennie

“And one more thing. Everybody has their own experiences through the lens catered to their experiences that they have, by listening you can see how somebody else sees it from a different level, from a different view and I think it’s important not only for the person in the conversation but also as a self-bettering assessment of being a person.” – Eunice

Awesome. Thanks Jennie. Thanks Eunice.

I hope this helps you, listeners, be a complete listener.

Thanks a lot everybody.

Put the Tips in action for your group. Click here to learn about Craig’s Keynotes and Seminars.
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