Tips, Videos, Handouts

Feedback is a gift

We may not always want to hear feedback from others, but in this video Craig explains that if we take the time to reflect on feedback we are given, we can see it for the gift that it is.

This video has captions. To see them, click CC on the video screen.

Here’s what Craig says in the video

Hey everybody! Hi, it’s Craig Freshley here. I’m setting up for a meeting but I want to share with you something that I heard in a meeting a couple days ago.

Somebody gave somebody else some feedback. It was a little hard for the person to take but they said, “Okay, feedback is a gift.” And I started to think about that, and I agree. It was hard for that person to accept that gift in the moment. It was some tough feedback, but they recognized that actually it’s a gift because they get to go away and think about that feedback.

Now, you might not always agree with what somebody else tells you – you don’t have to, that’s up to you – but it’s pretty darn useful to know from time to time at least what you look like to others; how you’re perceived by other people. The best leaders in my opinion are always asking for feedback, and they’re open to feedback, and they welcome it, even though it might be hard. Because it’s by hearing from others how we are coming across, that we can better adjust how we’re coming across.

Just like feedback is a gift, a mirror is a gift. It lets us see ourselves as others see us. Sometimes hard to look at — we might not like everything that we see — but it sure is good information.

I hope this helps you help your group make good decisions.

Thanks a lot everybody.

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