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You decide how
June 20th, 2017 by Craig Freshley
In principle, when everyone has the same objective or interest, details are best decided closest to the action, on the ground floor, on the front line, by the people with the most information. It works well to give a group a task and let them decide how to get it done. Practical Tip: If giving a task …read more
Two Conditions for Conflict Resolution
June 15th, 2017 by Craig Freshley
When a group wants to address and resolve a conflict, there are two conditions that need to be met right from the start. One, the people involved have to want a peaceful resolution, and two, they have to agree on the conflict resolution process. In this three-minute video Craig explains how without meeting these conditions, …read more