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How to handle when someone walks out
May 24th, 2017 by Craig Freshley
When someone walks out of a meeting, upset, what is your responsibility if you are the meeting leader? Not surprisingly, Craig wants group peace and harmony. What might surprise you is how to achieve that when someone walks out. This video has captions. To see them, click CC on the video screen. Here’s …read more
Write on the walls
May 23rd, 2017 by Craig Freshley
In principle, good group decisions stem from shared understanding and shared understanding comes from reading off the same page. Also, people like to feel heard and when people feel heard it allows the group to move on. A very effective way for someone to feel heard is for their point to get written for …read more